Terms of Use

• You must be 18 or older and sign in with your own mobile number.
• One person, one account. Keep your sign-in codes private.
• You’re responsible for what happens in your account.

Posting is free. Every ad is reviewed before it goes live, and edits to live ads are reviewed too. Your ad must:

• be for a real item or service that you have the right to sell;
• use your own, real photos and an honest description and price;
• be in the right category and place, with one ad per item.

• Weapons, ammunition, explosives and fireworks
• Drugs, prescription medicines, alcohol and tobacco products
• Wild animals, protected species and animal parts
• Stolen, counterfeit or pirated goods
• Government IDs, documents, SIM cards and personal data
• Currency, lottery, betting, chit schemes and “investment” offers
• Jobs or offers that ask for a fee, and multi-level marketing
• Adult content and services
• Anything else that is illegal in India

Be respectful. Don’t spam, harass, mislead or scam other users, ask for advance payments, or copy content or data from Vilpana with automated tools.

Vilpana helps people find each other. We are not a party to any sale, don’t handle payments or delivery, and can’t guarantee the quality, safety or legality of items, or that a buyer or seller will complete a deal.

Meet in public, check items before paying and never pay an advance. Read our safety tips.

You keep ownership of your ads and photos. You allow us to show, resize, watermark and share them on Vilpana and when promoting your ad, for as long as the ad is on Vilpana. You confirm you have the right to post them.

We may reject or remove ads, limit features or suspend accounts that break these terms or the law, or that put other users at risk. We act on reports from users and on lawful orders from authorities.

You can pay on the website to feature a live ad (see Pricing). Featuring follows the same rules as any ad, ends when the ad is sold, deleted, removed or expires, and is not refundable (see the Refund and Cancellation Policy).

Vilpana also shows clearly labelled sponsored ads from businesses and may show ads from partners such as Google. Sponsored ads are covered by separate terms agreed with the advertiser.

You can delete your account at any time from your account page. We may close accounts that seriously or repeatedly break these terms.

Vilpana is provided “as is”. To the extent the law allows, we are not liable for losses from deals between users, from content posted by users, or from the service being unavailable. Nothing here limits rights you have under Indian consumer law.

These terms are governed by the laws of India. We may update them and will show the new date at the top; continuing to use Vilpana means you accept the changes.

Grievance Officer: the Vilpana team. To raise a complaint, use “Report this ad” or “Report this chat”, or see Safety tips. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.