Privacy Policy

• Mobile number: to sign you in with a one-time code and keep accounts genuine.
• Profile: your name and, if you choose, your district and locality.
• Your ads: title, description, price, category details, place and photos. We remove location data (GPS) from photos before publishing them.
• Chats and reports: messages you send to other users, and reports you make.
• Approximate location, only when you tap “Use my location”: used to find your nearest locality and nearby ads. We don’t save it to your account.
• Payments, only if you feature an ad: the plan, amount, date and Razorpay order and payment IDs. Card, UPI and bank details go straight to Razorpay; we never see or store them.
• Device and usage: IP address, browser or app version, and request logs, used for security and to stop abuse; a notification token if you allow notifications in the app.

• To run your account, publish your ads and deliver chats and notifications.
• To review ads before they go live, investigate reports and prevent scams.
• To show ads near you and improve search.
• To meet legal obligations.

Buyers see your ads, your name and when you joined. Your mobile number stays private unless you share it in a chat or turn on “Show my number” on an ad.

We never sell your personal data.

We share only what is needed with companies that help run Vilpana: hosting and storage, SMS delivery for sign-in codes, Google Firebase for app notifications, Razorpay for payments. We may also disclose information when Indian law requires it.

The website uses a sign-in cookie to keep you signed in and a cookie that remembers your chosen place. These are needed for the site to work.

We may show ads from Google. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website and other websites. Google’s advertising cookies let it and its partners serve ads to you based on those visits.

You can opt out of personalised advertising in Google Ads Settings, or opt out of some other vendors’ cookies at aboutads.info. Learn more in how Google uses information from sites that use its services.

We keep your data while your account is open. When you delete your account, we immediately erase your mobile number, name and place, sign you out everywhere and hide all your ads.

Hidden ads, reports and moderation records are kept to handle disputes and prevent abuse. Messages you already sent stay in the other person’s chat. Security logs are kept for a limited period.

You can see and correct your profile in your account, delete ads at any time and delete your account yourself. You can also ask us for a summary of your data, a correction, erasure, or to nominate someone to act for you. To do so, use “Report this ad” or “Report this chat”, or see Safety tips.

Data is sent over encrypted connections, sign-in uses one-time codes, and access to personal data is limited to the people who need it. No system is perfectly secure, so never share your sign-in code with anyone, including people claiming to be from Vilpana.

Vilpana is for people aged 18 and over. We don’t knowingly collect children’s data.

We’ll update this page when our practices change and show the new date at the top. For important changes we’ll also tell you in the app.

Grievance Officer: the Vilpana team. To raise a complaint, use “Report this ad” or “Report this chat”, or see Safety tips. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.